Thank you for shopping with HYPD! We want you to be completely satisfied with your purchase.

If for any reason you are not entirely happy with your order, we're here to help. Please read our Exchange & Return policy carefully to ensure a smooth process.

Exchange Policy

• A small Delivery fee of ₹99 will be charged in case of exchange which the customer will have to pay while requesting exchange for their product.

• You may exchange a product within 48 hours of receiving your order. Requests submitted beyond this timeframe will not be considered.

• Exchanges are only available for size changes of the same product and same colour.

• To be eligible for an exchange, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. We Only accept exchange in case of defective items or size issues .

• Exchanges are subject to availability. If the desired item is out of stock, we will issue a store credit instead.

• We reserve the right to refuse any exchange if we determine that the item has been worn, damaged, or altered in any way.

• Please also refer to our Inner wear policy

Reverse Pickup Process

• Reverse pick-up will be done by us, at charge of ₹99.

• However, there will be only one reverse pick-up provided for one order.

• Reverse Pick Up is subject to service availability in your area pin code.

• In exceptional circumstances, you may be asked to send the products through a reliable courier if reverse pick-up is not available in your area.

Note: If your reverse pickup is not completed within 24-48 hours of approval, please reach out to us so we can reinitiate the request with our courier partners. In some areas, pickup delays are beyond our control, and we may need to follow up to ensure the process is completed. If we are not informed and the 7-day return/exchange window expires, we may be unable to process your request.

Return Policy

A small Delivery fee of ₹99 will be charged in case of return and balance amount will be converted into a Store Credit.

• We only provide refunds in the form of Store Credit which can be used in the next purchase from our online store.

• You may return a product within 48 hours of receiving your order. Requests submitted beyond this timeframe will not be considered.

• If you receive an incorrect or missing item, please notify us within 24 hours of receiving your order to remain eligible for a return or exchange. Requests submitted beyond this timeframe will not be considered. Additionally, a clear and uninterrupted unboxing video is required to process your request. The video must visibly demonstrate the condition of the items upon delivery, highlighting any discrepancies or issues.

• To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. We Only accept returns in case of defective items.

• Please also refer to our Inner wear policy

Innerwear Policy

Due to the nature of innerwear, we strictly do not accept returns or exchanges for any reason. This policy ensures the highest standards of hygiene, protecting the health and safety of our customers. It also includes Socks & Caps.

Contact Information

• Email: hypdsports@gmail.com

• Phone/WhatsApp: +8146967077

• Exchange/Return link-https://hypdsports.com/apps/return_prime

Thank you for shopping with HYPD!